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Avaya IP Office 500 - The Smart Choice.

Ideal for small to mid-size businesses, the scalable Avaya™ IP Office delivers advanced IP-enabled PBX functionality with tools for effective management, and applications for improved productivity, efficiency, and information flow.

AbbiTek provide leading edge products and services to enable businesses to improve performance, remain competitive and deliver profits. There is no doubt that world class communication solutions are key tool to achieve these goals. But these solutions have to be right for them, and a phone system that just handles voice calls fall far short of delivering full business beneft. Having worked with many businesses, we have identified several common needs which we believe, are met in full by Avaya P Office.    

These needs include:

  • Convenience of an all-in-one solution with or without IP
  • Exploiting the economies of Computer Telephony Integration (CTI)
  • Low cost of ownership
  • Investment protection migration path from current systems
  • Future-proof design able to adapt to new developments eg. Unified Messaging, Presence, VoIP and SIP based services
  • 'Software' driven platform providing easy upgrade and enhancement path.
  • Full array of integrated applications - only pay for what's needed.
  • Leveraging existing LAN/WAN infrastructure, combining voice & data 
  • Easy to install and use and maintain.

IP Office is an IP-based solution that can meet all your communications needs today while also enabling you to converge your voice, data and Internet communications to simplify management and lower your communications costs.

AVAYA IP500

Avaya IP Office 500 is an all-in-one solution specially designed to meet the communications challenges facing small and medium sized businesses. Due to its modular design, the solution can scale from 2 to 360 extensions to meet the needs of home offices, standalone businesses, and networked branch and head offices.

Built on Avaya latest advancements in converged voice and data technology, small to mid-sized businesses can benefit from many of the advantages sophisticated communications deliver to their operations.

IP Office supports a wide range of telephones but the 5400 series Digital phones and the 5600 series IP phones have been specifically designed to work with IP Office and provide small and medium sized businesses with a choice of solutions to meet business efficiency and customer service requirements.

IP Office key features

  • Call hold, call pickup, call transfer
  • Will work with existing analogue handsets
  • Voicemail
  • Call waiting
  • Conferencing standard and Advanced Conference Centre
  • Music on hold (internal voice file or external source)
  • Computer telephony integration (link to MS Outlook and other programs)
  • Unified Messaging
  • ISDN (both PRI and BRI available)
  • SIP trunking
  • VOIP extensions
  • Advanced Call routing and text to speech
  • Auto-attendant
  • Call Centre Applications
  • SIP Extensions (soon)
  • Windows Mobile Intergration with One - X
  • Windows operator console

FREE Software

Phone Manager Lite: Provides basic telephony call control features to all users through their desktop PCs. Users can see caller ID’s, number dialed, call history, speed dials, and more.

Call Status: The utility allows a PC to display information on current active calls, such as time, number dialed, and caller ID.

TAPI Lite: The software implements Microsoft's TAPI, this allows you to initiate calls from Outlook, Lotus Notes, and other types of software.

Delta Server: The call logger allows details of call records to be sent to a file, which can be used by a third party application to display station message detail recording (SMDR).

Manager / Admin Console : A Windows-based administration tool that provides a simple user interface to facilitate moves, adds, and changes.

The right solution for your businessIP500 is the core AVAYA call management platform for all TDM and IP voice services
Ready to growCapacities: 2-360 extensions; up to 192 lines; Analogue, ISDN, SIP,  T1/E1 lines
Call handling and messagingGet 24-hour support for callers/customers without a 24-hour staff. IP Office has a range of messaging, auto attendant and Interactive Voice Response (IVR) capabilities. Integrate messaging and advanced call handling into your customer service operations. Handle voice mail and e-mail in a single mailbox.
Communication with customersSet up a formal or informal customer service center with voice, e-mail and Web chat. Integrate your customer data base into your call handling. Manage the quality of your customer interactions
Work anywhereGive your employees all the communications capabilities they have at the office whether they are working from home, a hotel or a remote office.
A complete conferencing solutionDon’t pay any more fees to outside conferencing service providers. Get Web and audio-based conferencing that are easy to set up and use.
Secure, converged communicationsUse IP Office as a secure router with a built-in firewall/VPN. Route voice calls over a managed Internet service (VoIP) and pocket the savings.
Simple administrationWindows-based, menu-driven tools cut the time and expense of administration.

IP Office - Total Business Solution

The Complete Office Communications Solution

Rich functionality combined with ease of use can only be achieved when all components have been designed as a fully integrated system. IP Office, has been designed into a unique integrated solution to deliver these benefits. Whether you are an office with 3 or 250 employees, Avaya will do the job.

Avaya and AbbiTek deliver best - fit voice solutions, nothing less.

Opt for SIP Trunking via VoiceFlex and SAVE!

VoiceFlex SIP Trunks from £6.00

VoiceFlex SIP trunking and Managed XDSL  is Tested and approved  

Click here to access Avaya IP Office White Paper (497KB download - .pdf)
Click here to access IP Office Brochure (239KB download - .pdf)
Click here to visit Avaya website


To speak to one of our system experts, and get FREE advice & quotation

See IP500 and Entire AVAYA Range at 25%++ discount 

  click 'more info' button to view & Buy Now!   

 


Call AbbiTek now on
08000 195 497
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