· Would you like to know who is calling prior to answering the phone – and so appear more professional?
· Would you like to easily identify the best person to handle the call and transfer the call to them?
· If you are trying to contact a colleague and they’re unavailable would you like to send a Text Message to enquire how long they will be?
· Would you like to identify who has called you today and call them back at a click of a button?
· Would you as a manager or team leader like manage your staff in real-time. So you can see calls made/received/missed and act before its too late.
· Would you like your teams to be able to keep their hands free – with call handling using a single mouse click
If you answer YES to any of the above, then we can help, Take a look at our OAK Smarter Applications call management solutions. These can be easlity installed along side your existing phone system and CRM/Back Office system to enhance the way you make and recieve calls, manage customer information, track missed calls and much more.
AbbiTek supply, install and support all OAK applications, we also offer free advice and guidance on selecting the most appropriate package for your business. OAKapplications work with an immense range of systems and other applications, and where there is a requirement that is not covered, we provide bespoke integration.
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